To seek advice on everyday ailments you can visit the website of NHS Direct or telephone them on 111. Whatever your health concern or query, they are there for you 24 hours a day, 365 days a year.
When you call NHS Direct, they will ask you to provide some basic information, including details of any medication you may be taking. If you’re calling on behalf of someone else, you’ll need to provide this information on their behalf.
NHS Direct will assess your problem and advise you on the best course of action. If you’re feeling unwell at the time of your call, you may be told how you can look after yourself at home, or they may recommend seeing a pharmacist (chemist).
If it’s something more serious, you may be advised to see another health professional, such as your doctor. If the problem is very serious, they can help you to access the ambulance service.
Whatever the problem, they are there to give you the help and reassurance you need.
Calls to NHS Direct cost a maximum of 5 pence per minute from a BT landline. The cost of calls from mobiles and other networks may vary.